Salespeople have been around forever. Traditionally, a salesperson’s role has been to make the good points of a product or service known to prospective buyers, and lead them towards purchase. This product-based sales process worked back then, but is completely irrelevant in this day and age. The modern customer doesn’t need you to tell him or her that your product works twenty times better than your competitor’s, for half the price. By the time your product is relevant to a prospect, she knows all of that already, from your website. And in fact, she knows whether or not your claims are true, based on the reviews of others. The power no longer lies in the hands of sales. Instead, the buyer is the one yielding all the power.